Returns & Exchanges
At Sense of Taste, we strive for culinary excellence and want you to be completely satisfied with your gourmet selection. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or do not meet our freshness standards.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately inspect your package for any signs of damage or quality issues related to temperature control or packaging integrity.
- 2.Contact Support
If there is an issue, email our concierge team within 24 hours of receipt with your order number and clear photographs of the product and packaging.
- 3.Verification Process
Our quality assurance team will review your claim within 2 business days to determine if a return shipment is required or if a direct refund is applicable.
- 4.Resolution
Once approved, we will either dispatch a fresh replacement via priority shipping or issue a full credit to your original payment method.
